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What should I do if my wallpaper arrives damaged?

If your wallpaper arrives damaged, contact us immediately with photos so we can resolve the issue.

Damaged Orders

If your order arrives damaged, we’re here to help.

What to Do

  1. Take clear photos of the damage
  2. Keep all packaging materials
  3. Contact us immediately

Important Timing

Please report damage within 48 hours of delivery.

Resolution

We will:

  • Review your case quickly
  • Provide a replacement or appropriate solution 

Still need help? Contact our support team